FAQ

Frequently Asked Questions for Students

How do I find the Help Desk?

How do I find or change my password?

How do I access my email?

How do I download the Office Suite (Word, Excel, PowerPoint)?

How do I find the Style Manual?

How do I create a ticket?

Email:
- All you need to do is send an email to CampusTech@swbts.edu. Please put your issue in the title and a quick description of the issue in the body. Once your ticket is created, you will receive a confirmation email with your new ticket’s information.
Southwest Central (Intranet):
- Visit Southwestern Central and click on the red “HELP DESK” button on the home page. Select the “Create new ticket” option. Fill out the form and submit it.

How do I get help putting in a ticket?

How do I find the Help Desk?

How do I access my email?

How do I download the Office Suite (Word, Excel, PowerPoint)?

How do I create a ticket?

Email:
- All you need to do is send an email to CampusTech@swbts.edu. Please put your issue in the title and a quick description of the issue in the body. Once your ticket is created, you will receive a confirmation email with your new ticket’s information.
Southwest Central (Intranet):
- Visit Southwestern Central and click on the red “HELP DESK” button on the home page. Select the “Create new ticket” option. Fill out the form and submit it.

How do I get help putting in a ticket?

Reach out to our Campus Technology team
(817) 921-8555 | campustechnology@swbts.edu